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Universal Training & Services

Terms & Conditions

In these Terms and Conditions "we, our, us, Universal Training & Services" refers to "Universal Training & Services LLP".


By accessing the content of ("the Website") you agree to be bound by the terms and conditions set out herein and you accept our privacy policy . If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

Training Course Fees & Payment

Upon acceptance of your booking, we will send you an invoice by Email. The invoice we send you is due for immediate payment. Payment is accepted in the form of electronic bank transfer - our full bank details are stated on the invoice. Any bank charges incurred in connection with payment in sterling must be added to payments.

Fees include your attendance at the relevant training course/s and the provision of a comprehensive training course manual plus lunch and refreshments during the training day. Fees do not include accommodation and living costs.

We reserve the right to deny admission to a course to any person who has not fully paid their course fee in advance of the course start date. In the event that a class becomes full or over-subscribed, priority will be given to bookings which are fully paid in advance of the course start date.

Note: where applicable due to government regulations Value Added Tax (VAT) will be applied to the total course fee.

Cancellations, Refunds, Transfers and Substitutions Policy

If you are required to cancel a training booking, the full course fee will be refunded providing that cancellation is notified a minimum of 30 days before course commencement. Cancellations notified less than 30 days before course commencement will be eligible for a 50% refund. In cases were no cancellation is notified and participant is not in attendance at course commencement, no refund will be available.

In the event that you need to cancel a registration, we will offer you the opportunity to transfer the booking to an alternative course. Transfers of this nature can only be made once. Additional fees may apply depending on the specific circumstances / details of the transfer arrangement. In addition, our standard course transfer administration fee of £250 (& VAT if applicable) will apply, however, this fee will not be applied if notice is provided at least 30 days before course commencement. Substitutions for any individuals registered can be made without charge but please ensure you notify us promptly.

In the event that UTS LLPis unable for any reason to hold a course for which you have paid you shall be informed no later than 14 days prior to the start date of the course. In such an event, UTS LLPshall not be held liable for any direct or indirect costs incurred by those registered to attend. In such an event you shall be offered a full refund of any course fees paid to UTS LLP. Please keep our cancellation policy in mind when making airline reservations as we cannot be responsible for fees incurred for cancelling your ticket.


Universal Training & Services  reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.

Universal Training & Services LLP have complete discretion to modify or remove any part of this site without warning or liability arising from such action.


Universal Training & Services will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.


All intellectual property of Universal training & Services such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Universal training & Services.

By using the Website you agree to respect the intellectual property rights of Universal Training & Services and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.


The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.

The information contained with the Website is provided on an "as is" basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.


The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.


If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.


This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.


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